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Healthcare Resources for Providers

LGBT Welcoming Toolkit

The current version of out LGBT Welcoming Toolkit aims to help the BWHC primary care practices meet the needs of their lesbian, gay, bisexual, and transgender (LGBT) patients by delivering high quality, patient-centered care. Generally speaking, one in twenty patients identifies as L, G, B or T. Do you consider your practice particularly welcoming to members of the LGBT community?

In this toolkit you will find information about our LGBT & Allies Employee Resource Group, a glossary of terms, a checklist to gauge just how welcoming and inclusive your practice might be, information about ways to signal to LGBT patients that you want to meet their needs, tips on gathering information about sexual orientation and gender identity from patients and storing that information in eCare, and common stumbling blocks or misconceptions that even those with the best of intentions may unconsciously commit or have. We also point you to other resources about LGBT health and care for LGBT patients.

This toolkit is very much a living document that will continue to grow. Moving forward, we plan to expand the toolkit to encompass all facets of care at the Brigham.

How to add "LGBT Health" as a Clinical Interest to your Physician Directory Profile

We are seeking to identify providers that answer affirmatively to the following three criteria:

  • Regularly cares for patients in the LGBT population
  • Is knowledgeable about the unique and specific health needs of the LGBT community
  • Willing to complete online or in-person LGBT health competency training for CME credits

In order to be listed, you need to complete 2 online modules from HRC (Human Rights Campaign). Each one takes about 1-1.5 hours.

The two modules are entitled:

  • 'An Introduction to Your LGBTQ Patients Series'
  • 'LGBTQ Healthcare for Clinicians Series' (a three-part module)

The learning modules can be accessed at the HRC Cal SABA cloud website.

When creating your new account, please use Security Keyword - HRC and Facility ID- 55683. This will ensure that you receive credit and CME.

Upon receiving your CME credit email, please forward it to and we will add your name to the ‘LGBT Health’ clinical interest list on the Provider Directory.