Contact Public Affairs

External Communications & Media Relations, Brigham and Women's Hospital and Brigham and Women's Faulkner Hospital


The Media Relations office is staffed from 8:30 a.m. to 5 p.m. weekdays. Members of the media who require assistance after hours, on the weekends or holidays should contact a representative through the hospital's 24-hour paging service at (617) 732-6660 and ask for the media relations person on call.

Media Relations Team

Jessica Pastore, Director, External Communications
M: (617) 874-6346;

Serena Bronda, Program Manager, External Communications
M: (857) 352-3874;

Cassandra Falone, Senior Communications Specialist


BWH's Media Relations team is responsible for:

  • Responding to hundreds of media inquiries each year from local, national and international media outlets that seek information on our groundbreaking research, medical milestones and expert opinions on a broad range of healthcare topics.
  • Communicating effectively with external audiences, including community and patient audiences.
  • Providing on-campus TV studio facilities to the broadcast news media for live or live-to-tape interviews of BWH faculty and experts, administrators and staff. The BWH TV Studio is fully equipped with professional studio lighting and a state-of-the-art television camera.
  • Overseeing the News section on and developing and delivering other electronic, video and Web-based communications.

Please note: The Media Relations staff must escort all broadcast media and photographers while on the BWH campus. Please contact us to arrange all video graphic and photographic shoots.

Learn more about Brigham and Women's Hospital

For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.

About BWH