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Brigham and Women's Access Center

Patient Transfers

The Brigham and Women's Access Center provides efficient patient transfers to Brigham and Women’s Hospital and Brigham and Women’s Faulkner Hospital - 24 hours-a-day, seven days-a-week.

The Brigham and Women's Access Center provides efficient patient transfers to Brigham and Women’s Hospital and Brigham and Women’s Faulkner Hospital. The Center is staffed 24 hours-a-day, seven days-a-week by a knowledgeable and caring staff that will facilitate a seamless patient transfer. Through one phone call, coordination of the transfer will be efficient, timely, and safe.

How do you reach us?

To transfer a patient from the emergency room, please call the direct line to the Access Center at 617-732-8903, which is staffed 24 hours-a-day, seven days-a-week. For transfers originating in the inpatient setting, please call 877-637-3337, press 2 to reach the Brigham and Women's Access Center.

What can you expect from the Access Center?

An expert and caring team

The Access Center is staffed by experienced clinical nurses and transfer access coordinators, all ready to assist with your needs.

An efficient and high-level process

When you call the Access Center, our staff will assist you by:

  • Establishing your role and where you are calling from
  • Obtaining patient information, including patient name, DOB, MRN and diagnosis, to assess what type of transfer you need
  • Facilitating a phone call with a clinician for inpatient transfers

What do you need to provide for the transfer?

You may be asked to provide diagnostic studies and lab results.

What qualifies a patient for transfer to Brigham and Women's?

The staff in the Access Center will assess the needs of your patient to determine the most appropriate hospital:

Brigham and Women’s Hospital is a 763-bed tertiary and quaternary hospital offering comprehensive care in Oncology, Cardiology and Heart Surgery, Gynecology, Nephrology, Pulmonary, Rheumatology, Diabetes and Endocrine Disorders, Geriatric Care, Neurology and Neurosurgery, Gastroenterology and GI Surgery, Urology, Orthopedics, and Burn and Trauma.

Brigham and Women’s Faulkner Hospital is a 162-bed community hospital offering comprehensive medical, surgical and psychiatric care, as well as complete emergency, outpatient and diagnostic services. Fully integrated with Brigham and Women’s Hospital, BWFH provides patient-centered care and seamless access to BWH physicians.

For more information

If you have more general questions or would like more information, call 617-732-8903 or email

Learn more about Brigham and Women's Hospital

For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.

About BWH