Often, the clinical outcomes that we use to measure our care are not the outcomes that matter most to our patients. Healthcare institutions traditionally do not use patient symptoms – pain, functional status, mobility – as performance measures, although improvement in these areas is what so many patients seek in their care.
Patient Reported Outcome Measures (PROMs) are collected across Brigham and Women's using innovative technology, and integrated into our practices and online portal. These measures are based on hundreds of validated questionnaires which assess the symptoms which matter most to our patients.
Results to date
Brigham and Women's collects PROMs at over 30 different clinic sites on iPads, as well as through our Patient Gateway. We have collected over 50,000 PROMs to date and are beginning to analyze these results in order to redesign and improve the care that we provide to our patients.