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Referring a Patient: 1-800-MD-TO-BWH

As part of our ongoing service to referring physicians, we provide the following referral options.

Physician Referral Service and Patient Appointments

1-800-MD-TO-BWH (1-800-638-6294)

Our trained coordinators can facilitate consultations and second opinions. If you are unsure of which Brigham and Women's physician to contact, the coordinator can direct you to the appropriate faculty member. The Physician Referral Service is staffed Monday through Friday, 8am-5pm. After hours, you may leave a message which will be returned promptly on the next business day.

Transfer a Patient

The Brigham and Women's Access Center provides efficient patient transfers to Brigham and Women's Hospital and Brigham and Women's Faulkner Hospital. The Center is staffed 24 hours-a-day, seven days-a-week by a knowledgeable and caring staff that will facilitate a seamless patient transfer. Through one phone call, coordination of the transfer will be efficient, timely, and safe.

Physician Directory

The Online Physician Directory provides profiles of all physicians and specialists at Brigham and Women's Hospital.

Mass General Brigham Physician Gateway: New Look, Added Functionality

With the newly-updated Mass General Brigham Physician Gateway, you can monitor the status of your patients who are receiving care at Brigham and Women’s Hospital, Brigham and Women’s Faulkner Hospital and all Mass General Brigham (MGB) institutions, Dana-Farber Cancer Institute, and Mass Eye and Ear, using new features that are part of the MGB multi-year transition to an Epic-based electronic health record. Brigham and Women’s Hospital, Brigham and Women’s Faulkner Hospital, and Dana-Farber Cancer Institute converted to Epic on May 30th and the new Epic-related functionality is currently available for your patients at these institutions. Patient care information is available in Mass General Brigham Physician Gateway.

The transition from the Longitudinal Medical Record (LMR) to Epic for other MGB institutions is scheduled to be completed by the end of 2017. Until then, data from both Epic and the LMR will be available in the new Mass General Brigham Physician Gateway.

You can continue to access:

  • Visit and consult notes
  • Test results
  • Visit history
  • Inpatient and outpatient consult information
  • Radiology reports
  • Medications
  • Providers of care
  • Discharge summaries
  • Allergies

New features enable you to:

  • Submit referrals for patients who have previously been seen at Mass General Brigham entities
  • Manage your own users with the “Manage My Clinic” functionality
  • Share a patient list

Additional features will be added in the coming months. Our physician liaison can provide more information on Physician Gateway and help you to get the full benefit of its new features.

Please email to set up a time for a Brigham and Women’s physician liaison to contact your office.

E-consults: Online Specialty Consultations

For patients with complex medical questions or concerns, who may be looking for answers, alternatives, or peace of mind – Online Specialty Consultations can help. For 200 years, patients have been traveling to Boston to get some of the best care in the world. Now patients can access this expertise from the comfort of their home.

MDCONNECT (Inpatient Transfer Service)


MDCONNECT is a joint program of Brigham and Women's and Massachusetts General Hospital – founding tertiary care hospitals of Mass General Brigham System – and is a community physician's direct link to the transfer and transport services of these hospitals. With one call, MDCONNECT will coordinate timely communication between referring and receiving physicians, locate inpatient beds, and arrange transport. Ground-based, mobile ICUs, staffed with specially trained nurses and paramedics, are also available through this service. To transfer a patient to Brigham and Women's Hospital 24 hours-a-day, call toll-free 1-877-637-3337, press the number "2" for Brigham and Women's, and an MDCONNECT operator will facilitate all aspects of the transfer.

Physician Liaison

(617) 582-4733

Ellen Steward provides direct assistance with patient referrals and consultations with our specialists. She is also available to meet with you in your practice. Ellen can be reached at 617-582-4733 or

Care Coordination

(617) 732-6462

The Care Coordination Department provides discharge planning, utilization management, and psychosocial care services throughout a patient's stay. The process includes continuous communication between the patient and family, Brigham and Women's Hospital physician, the referring physician, and the insurer. Care Coordination staff assist all patients through their stay at our hospital, however, physicians recognizing a particular need for service prior to a patient's admission may make a referral directly to the department at the above numbers, Monday through Friday, 8:30am-5pm. During evenings and weekends, call the page operator at (617) 732-6660 and ask for the care coordinator on call.

Learn more about Brigham and Women's Hospital

For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.

About BWH