The Department of Neurosurgery at Brigham and Women’s Hospital understands that patient care goes beyond your time at the hospital. It also includes preparations before and follow-up procedures after your visit. To help you better understand what to expect of your medical and surgical visits, we have provided the following patient education materials. We hope that these guides will make your visit and recovery more comfortable and convenient. If you still have questions, please feel free to contact your BWH neurosurgeon’s office by clicking: Contact Us.
Please arrive 15 minutes prior to your appointment so we can see you as soon as possible. If you will be more than 15 minutes late to your appointment, please contact our scheduling office at 617-732-6600. Please call us 24 hours prior to your appointment time if you are unable to attend your scheduled consultation.
When you are ready to be discharged from the hospital after surgery, but your transportation has not arrived, you can comfortably wait for your ride in the Inpatient Departure Lounge, located in the 45 Francis Street Lobby. Family or friends can drive directly to the Lobby Entrance to pick you up (and avoid the cost of parking!).
The Lounge is open Monday through Friday (non-holidays), from 10 am to 6 pm, and a Departure Lounge Ambassador is available to help if you need assistance or need to contact your ride. To reach the Departure Lounge Ambassador, call 781-783-8688. View Departure Lounge flyer.
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