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Insurances Accepted, Billing and Payment Information

Important Medicaid Redetermination Update

Medicaid (MassHealth in Massachusetts) has maintained members’ coverage and benefits due to continuous coverage requirements that started during the COVID-19 emergency. Starting April 1, Medicaid will return to its normal annual renewal process. If Medicaid has enough information to confirm your eligibility, your coverage will be renewed automatically. If Medicaid is not able to confirm your eligibility automatically, you will receive a renewal form in a blue envelope to the mailing address that is on file. 

To avoid disruption in coverage, please visit your state’s website to ensure Medicaid has your most current information.

Insurances Accepted

Brigham and Women's Hospital accepts most health insurance plans. Mass General Brigham maintains information about health insurance accepted at BWH and other hospitals within the Mass General Brigham system. Please visit their website for further information on insurance plans and products accepted at BWH.

Many insurance plans are now considered “tiered” plans, and have different levels of costs depending on where you go for care. It is important that you check with your own health insurance plan to see what level of coverage you will receive at a specific hospital. Even if you see your insurance plan listed, additional referrals or authorizations may be required. Some services may not be covered by your insurance coverage at every location. The level of coverage provided to you is determined by your insurer.

Also, many health insurance plans may use other companies to cover certain services such as behavioral health (mental health) or transplant related services. Please contact your health insurance plan or employer for your specific questions.

You should always check with your own health insurance plan before getting care to make sure you understand your covered benefits and costs.

Billing Information

Billing for care received at all Brigham and Women’s Hospital locations is handled by Mass General Brigham. With the implementation of eCare at our hospital, we have recently changed our billing process and related forms. It is important that you understand Patient Billing and Financial Assistance.

Please visit the links below to understand more about the billing process, how to pay your bill and financial assistance:

Billing Questions

If you have questions or concerns about your bill, please call MGB Patient Billing Solutions at (617) 726-3884 and a representative will be happy to assist you or you can send an email to or by mail to:

Mass General Brigham Patient Billing Solutions
P.O. Box 9693
Boston, MA 02114-9693


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