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Insurances Accepted, Billing and Payment Information

Insurances Accepted

Brigham and Women's Hospital accepts most health insurance plans. Partners HealthCare maintains information about health insurance accepted at BWH and other hospitals within the Partners HealthCare System. Please visit their website for further information on insurance plans and products accepted at BWH.

Many insurance plans are now considered “tiered” plans, and have different levels of costs depending on where you go for care. It is important that you check with your own health insurance plan to see what level of coverage you will receive at a specific hospital. Even if you see your insurance plan listed, additional referrals or authorizations may be required. Some services may not be covered by your insurance coverage at every location. The level of coverage provided to you is determined by your insurer.

Also, many health insurance plans may use other companies to cover certain services such as behavioral health (mental health) or transplant related services. Please contact your health insurance plan or employer for your specific questions.

You should always check with your own health insurance plan before getting care to make sure you understand your covered benefits and costs.

Cost Estimates

Effective 1/1/2019, the federal government has required all hospitals to make available a list of standard hospital charges. The hospital charge information is NOT an estimate of the costs that you are responsible for paying. To request a cost estimate of health care services, please refer to the Partners HealthCare’s Financial and Billing Assistance website.

For more information, go to Cost Estimates.

Billing Information

Billing for care received at all Brigham and Women’s Hospital locations is handled by Partners HealthCare. With the implementation of eCare at our hospital, we have recently changed our billing process and related forms. It is important that you understand Patient Billing and Financial Assistance.

Please visit the links below to understand more about the billing process, how to pay your bill and financial assistance:

Billing Questions

If you have questions or concerns about your bill, please call PHS Patient Billing Solutions at (617) 726-3884 and a representative will be happy to assist you or you can send an email to or by mail to:

Partners HealthCare Patient Billing Solutions
P.O. Box 9693
Boston, MA 02114-9693


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