The goal of the Brigham and Women's Hospital Security Department is to provide as safe and secure an environment as possible for all patients, visitors, and employees. The department is staffed by fully trained security personnel who can be found at the Information Desks located near the main entrances to the hospital. In addition, uniformed Security Guards conduct regular patrols throughout the hospital buildings and grounds. You can also call the Security Department from any hospital telephone by dialing x2-6565.
Lost and Found
The Security Department is responsible for safeguarding and attempting to return any personal belongings that may have been lost anywhere on campus. Any inquires about lost property should be directed to the Main Security Office at (617) 732-6565, where a database of all property found on campus is maintained. Found property is held for 21 days. At the end of that time, all unclaimed property is either returned to the finder, disposed of or donated to local charities.
Vehicle Assistance
Security Officers will offer jump starts to BWH patients, visitors, and employees. Please call the Main Security Office (617) 732-6565 to request such assistance.
Patient and Visitor Parking
Patient parking information, including current rates, can be found here.
Parking in the Longwood Medical and Academic Area can be difficult due to heavy traffic. We suggest that you leave extra time to park when coming to the hospital.
For Patients
Valet parking is for patient use only and is available at all three of the hospital’s Francis Street entrances – 15 Francis Street, 45 Francis Street, and 75 Francis Street. The 75 Francis Street entrance offers full valet services 24 hours-a-day, seven days-a-week. Valet service at 15 and 45 Francis Street is available Monday through Friday, from 6 a.m. – 6 p.m.
Handicapped patients also may self-park at 45 Francis Street, and any patient may self-park at the 80 Francis Street ServiCenter Garage, located at the corner of Brookline Avenue and Francis Street.
For Visitors
Visitors may park in the 80 Francis Street ServiCenter Garage, located at the corner of Brookline Avenue and Francis Street.
Please call the Parking Office at (617) 732-5877 with any questions, including information about parking rates or visit this link.
Shuttle Services
Information on Shuttle Services can be found here.
Infant Security
Over 6,000 babies are born every year here at Brigham and Women’s Hospital. The Security Department, in collaboration with the leadership of the Center for Women and Newborns, has established a set of specific procedures and protocols to ensure the security of our youngest patients. For any specific information or concerns we encourage you to speak with your newborn’s nurse or contact Security at 617-732-6565.
BWH Weapons Policy
BWH Security prohibits anyone on hospital property from possessing a weapon, except for law enforcement officers, corrections officers escorting a patient and armored car officers when transporting currency.
Contact Us
Office of Security and Parking
Lower Pike in the Surgery Building,
Room SR-170
75 Francis Street
Boston, MA 02115
Phone: (617) 732-6001
Fax: (617) 732-7642
Hours: 24 hours per day
