Brigham and Women's Hospital is a patient- and family-focused environment. We understand the need of our patients to have visitors and the need of family and friends to provide support to their loved one while in the hospital. The health and safety of our patients, visitors and staff remains our top priority.
Please note that our screening and masking policies have changed effective May 12, 2023 following the end of the COVID-19 Public Health Emergency.
Patients admitted to the hospital are allowed up to two healthy visitors at a time between 11:00 a.m. and 8:00 p.m. There are no restrictions on the total number of visitors per day.
Support Persons are considered in addition to the two visitors. If more than two visitors arrive at a time for a patient, they may visit the following available waiting spaces:
Patients in Labor and Delivery are allowed two Support Persons with no additional visitors.
Same as inpatient areas, described above.
Updated June 9, 2023
One patient visitor or support person is preferred in select outpatient areas, however up to two visitors/support people may be allowed. Outpatient areas where two visitors are allowed include office visits.
Some outpatient areas still allow only one patient visitor or support person. These areas include the emergency department, surgical or procedural rooms, or clinics.
Please note that in some situations, we may need to limit visitors to ensure patient and staff safety.
A single visitor or Support Person is permitted in the Emergency Department to accompany the patient. Visitation may be restricted due to space constraints per local leadership.
Support Persons may include but not be limited to: a guardian or other legally authorized decision-maker, family member, caregiver, personal care assistant or another disability service provider knowledgeable about the patient's care.
Visitors under the age of 18
Any exceptions to the current visitor policy must be reviewed and approved by Brigham leadership. These decisions are based on clinical reasons. Please contact your provider if you would like to discuss an exception.
Please delay your visit to one of our facilities if:
Family and friends who wish to learn about a patient's status can call 617-732-5500. Immediate family are asked to please identify one primary family member to contact the patient's nurse directly on the unit. Please note that patients have the right to limit access to information and condition.
Please refer to the Mass General Brigham Visitor Policy for additional information.
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