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Newborn Intensive Care Unit (NICU) Family Support

Having an infant in The Richard and Susan Smith Family Newborn Intensive Care Unit (NICU) at BWH can be a stressful experience. Because family members are such valuable members of the baby’s care team, providing support for you and your family is integral to the care for your baby.

Through a partnership with the March of Dimes, Brigham and Women’s Hospital (BWH) provides a formal NICU Family Support Program. The program is staffed by support specialists, former NICU parents, who offer support and perspective that only someone who has who have lived through this difficult experience can provide. They know first-hand that having a baby in the NICU can bring out many emotions: fear, frustration, gratitude, hope, and many more. Working closely with the medical team, they help parents navigate the many emotional twists and turns that accompany the NICU journey.

In addition to bedside support, the Family Support Program sponsors and organizes educational events and social interactions for families throughout each month.

Family Events and Activities

Journey Beads

Parents create a tangible, personal memento of their baby’s journey in The Smith Family NICU. For each milestone the baby or parents achieve, they earn a bead. The beads are strung together and make a beautiful, individual bracelet as a keepsake of your newborn’s miraculous start in life.

Sibling Support

Having a baby in the NICU can be life changing for siblings. We give big brothers and sisters reading books and coloring books to help them understand their sibling’s unexpected journey.

Parents’ Night Out

Once a month, we offer parents an evening “out” on us, right here in the NICU Family Lounge. Parents truly feel cared for as they reconnect with each other and meet other parents going through the NICU experience.

Learn more about Brigham and Women's Hospital

For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.

About BWH