Investigational Drug Service

The Investigational Drug Service (IDS) offers pharmaceutical services and guidance to support research activities for all research groups and investigators engaged in research. The IDS ensures the delivery of high quality pharmaceutical care by adhering to all laws and regulations while minimizing the risks associated with participation in an investigational drug trial. An online protocol management software system is utilized to support all activities.


  • Drug Handling & Control
  • Record Keeping
  • Research Activities
  • Randomization
  • Drug Information and Education
  • Prepare sterile and non-sterile compounding


  • Assure compliance with FDA, state, and hospital requirements
  • Minimize problems with the availability, preparation, and storage of study drugs
  • Establish randomization procedures and schemes
  • Promote and assure patient safety
  • Assist investigators in proper and accurate record keeping.
  • Investigational drugs and study-related information are accessible 24 hours a day, 7 days a week

Fee Structure:

  • There are no charges for services provided: IRB fees cover IDS services.
  • If drug is not provided by sponsor, drug is paid for by research group at pharmacy acquisition cost (no mark-up)

Additional Guidance:

Emergency/Compassionate Use Guidance

Contact Information:

Monday - Friday: 6:30am-8pm
Saturday and Sunday: 6:30am-5pm

Phone: 617-732-6410
Fax: 617-732-7500

75 Francis Street, 
Tower Building, Lower Level 2