Application Process FAQ's

Here's a list of Frequently Asked Questions to help you understand our process more clearly.

Q: How do I explore the open jobs at BWH?
A: You can see our available jobs and their descriptions here: Search Opportunities at BWH.

Q: What's the fastest way to apply for an open position?
A: Applying online is the easiest and fastest way to apply for a position at BWH. It allows you to browse job descriptions, apply for multiple positions at once, and most importantly, speeds up the job search process by making your application immediately available to the recruiters of BWH and the Partners Network.

Q: Do I have to apply online?
A: Applying online speeds up the hiring process and is more convenient, but there are many ways you can reach us:

Mailing Address:
Brigham and Women's Hospital
Human Resources
75 Francis Street
Boston, MA 02115

Phone: 
617-582-0100
Fax: 
617-582-0164
In Person: 
801 Massachusetts Ave.
Seventh Floor
Boston, MA 02118

Q: Are both full-time and part-time positions available?
A: Yes. We have a number of full-time and part-time shifts, as well as other types of employment, to fit every schedule. These include:

• Full-time: 40 hours or more per week -- eligible for benefits

• Part-time: 20 hours or more per week -- eligible for benefits

• Per Diem: Contracted on an as-needed basis. Contact HR for details.

• Internship: Both paid and unpaid internships are available. Duration depends on position.

• Co-op: Typically offered through a university or school, these positions are associated with an academic program and involve clinical rotations in patient areas.

• Job Share: You and another person will share responsibilities on a rotating schedule.

• Temporary: Assignments are available at the hospital to cover for employees on extended absence.

Q: How many positions can I apply for?
Up to five (5) at within the same session. When you apply online, use the self-navigation option that will allow you to click on additional jobs. However, the system can hold only one resume per applicant, so you may not tailor your application to fit different requirements.

Q: What if I meet some of the job requirements, but not all?
A: Hiring managers sometimes have some flexibility to hire otherwise qualified staff that are missing certain qualifications. So if you have the core requirements such as education, licensing, and language skills you may, by all means, apply.

Q: If I'm not qualified for the position I've selected, will I be automatically considered for other positions?
A: While technology lets us keep your resume available for future opportunities. If you are interested in a specific position, we encourage you to update your resume and apply for the specific position. This will inform HR that you are interested in that opportunity.

Q: How do I apply for a temporary position?
A: All temporary assignments can be found among our online job postings. We go through the same process to fill temporary positions.

Q: Can I volunteer at BWH?
A: Of course. Our volunteers at BWH fulfill very important roles. They make both patient and employee experiences at BWH more positive. While there is no guarantee of permanent employment, for some, it's a great way to learn more about the hospital as they determine where they would like to work. To get started, please visit the Office of Sponsored Staff & Volunteers web page or contact our Volunteer Office at 617-732-5998 to discuss available opportunities.

Q: Are there internships or summer employment opportunities available?
A: Absolutely. As one of the nation's premier teaching hospitals, there are many ways for students to be involved with BWH. Many schools have co-op programs involving rotations through patient areas, while other students begin here as part-time or temporary employees. You may also visit our Workforce Development section for summer internship opportunities, as well as our careers website.

Q: Are there non-clinical jobs available at BWH?
A: BWH employs over 12,000 people in all types of jobs. A large number work in roles you'd find at any similar size organization -- whether that's in hospitality, business or technology. Chances are you'll find a job that matches your skills and interests in one of the following areas:

• Administrative/Secretarial -- includes administrative assistants, executive assistants, admitting coordinators, and more.

• Support Services such as Environmental Services, Food Service, Central Transport and Engineering.

• Medical Records -- Medical coders & Medical Records

• Professional/Managerial -- includes grants or financial administrators, project managers, and more.

• Social workers -- includes peer health educators, community health promoters, and social workers in various departments such as Care Coordination.

• Research

• Technologists

Q: What if I don't have a resume?
A: Our online application system allows you to type in your work history. If you choose not to submit this application online, you can always print it out and either fax it or mail it to us.

Q: Do I need to fill out an application if I am submitting a resume and cover letter?
A: Not at this time. An application will be required if an interview with HR is scheduled. Print an online application

Q: When can I expect to hear from you regarding my resume?
A: We try to review all resumes as quickly as possible. However, as the hiring process differs slightly for each position, we cannot promise an exact time. However, in most cases, interviews are scheduled as soon as qualified candidates are identified. Sometimes that is right away, but for positions where hard-to-find skills are required, it can take a little longer. We are very fortunate to get applications from all over the country and from exceptionally talented people. While we would like to speak with everyone personally, it is not always possible. A BWH recruiter will call you as soon as they've matched your resume to an open position or when the hiring manager has reviewed your resume for an interview.

Q: I submitted an application a while ago but haven't heard anything. What should I do?
A: From the time a position is posted until the last interview is scheduled and a decision is made can take several weeks. We appreciate your patience and understanding as the process of searching for a job can be challenging. We try to give the appropriate time for each resume submitted for a position. It is our goal to review each resume submitted for a position. Please contact our HR office and a recruiter will be more than happy to inform you of the status of your application.

Q: I'm an internal applicant. Will my resume remain confidential?
A: Please be aware that all PHS affiliates have access to your resume. Please contact a recruiter directly concerning the internal transfer process.

Q: Are non-U.S. citizens eligible for employment with BWH?
A: Yes, though eligibility varies depending on your visa status and the position for which you're applying

Q: Will BWH sponsor non-citizens with an H1 visa?
A: On a case-by-case basis we may sponsor certain individuals provided it is permitted by law. Often, sponsorship depends on the position's requirements. For me information, please visit the Partners International Office Home page.

Q: How should I prepare for my interview?
A: First of all, congratulations on making it to the next step in the hiring process. Your recruiter will provide details about the interview, such as the time and directions to your interview site. Here are a few things to keep in mind:

Show us what you can do! Bring extra copies of your resume as well as examples of your work. Print & complete our employment application prior to coming in for your interview. Recommendation letters, last two performance reviews, special recognitions, an article you've written or anything else that will help you present yourself the best possible way would also be helpful.

We can't say enough about being prepared. You will be asked questions about your past work experience. Before you come in, write down your responsibilities, challenges, and accomplishments from previous positions and how they might prepare you for a position at BWH.

Dress appropriately. Of course, dress codes vary across jobs, but professional attire is always appreciated. One thing to mention -- our offices and hospital are "fragrance free" -- meaning you should not wear perfume, cologne, or scented products of any kind as it can be uncomfortable to certain patients.

If you have any questions about the interview process, who you'll be talking to, or about what skills the position requires - check with your recruiter. They will be your coach for your interviews at BWH.

Last but not least, Smile! Interviews can make people nervous. But remember, we're excited to meet you, and we want to see you do your best by letting your personality and enthusiasm come through.

Q: Where can I find out about salary ranges?
A: Salaries can vary based upon experience, job requirements, schedules and level of responsibility. It would be next to impossible to list every possible opportunity and salary. We invite you to discuss salary and compensation questions directly with your recruiter.

Q: What is BWH's benefits package like?
A: We have an extensive explanation of all the benefits offered by BWH on our benefits web page.

Q: If I'm hired by BWH, how long before I can transfer to other positions within the institution?
A: Six months is the general rule of thumb. However, if you are hired under the Massachusetts Nursing Association contract, different rules apply. Contact your Nurse Recruiter for details.

Q: I have been offered and accepted a position, now what happens?
A: All offers of employment are contingent upon successful completion and review of a CORI (Criminal Offender background check) and a medical screening by our Occupation Health Services Department.

Q: I have more questions about the hiring process. Who should I contact?
A: Once you start the interviewing process, your recruiter will be your guide. Speak with them about any questions or concerns you may have. They have a wealth of information about BWH and what it's like to work here. The HR phone number is: 617-582-0100