Professionalism Program

Providing excellent patient care requires the highest levels of professionalism, as defined by “respect, compassion, integrity, competence, and accountability. BWH leaders have made a commitment to providing the highest quality of compassionate patient care and to improving patient safety. To do this, the health care team members need to communicate with each other respectfully and honestly.  Our professionalism program includes education, assessment, conflict resolution and remediation regarding interpersonal & teamwork communication.

■ Professionalism Training: an interactive workshop required for all physicians.

• Training Sessions

■ Professionalism Assessment: 360 degree evaluation—to assess a clinician’s skills in teamwork and interpersonal communication with the healthcare team.

■ Professionalism Concerns: confidential resource for any BWH employee to raise concerns regarding unprofessional behavior on the part of physicians.

■ Professionalism Remediation: Remediation resources for clinicians.

■ Professionalism Research

Other Professionalism Resources