Your health is our primary concern at Brigham and Women’s Hospital, so we would like to know your opinion of the care you received.
The Brigham and Women’s Hospital and physicians strive to deliver the highest quality health care services in a professional yet caring way. Most importantly, we want to do everything possible to ensure that our patients leave their doctor’s office knowing they received the best care.
Surveys are being sent to our patients on a monthly basis. The feedback we receive is very valuable to us; therefore, we would appreciate your response within a few days of receiving the survey.
The hospital is dedicated to improving the care we provide and to achieving the highest level of patient satisfaction. We will use the feedback to examine the areas that need improvement. Your comments will help make these changes, as well as, recognize those individuals that made a positive impact during your visit. If at all possible, please use the names of staff members you encountered during your visit.
If you have any questions or would like a formal response to your comments, please contact our Patient/Family Relations Department by mail or telephone. The address and telephone number are below:
Brigham and Women’s Hospital
Patient/Family Relations
75 Francis Street
Boston, MA 02115
Telephone: (617) 732-6636
Click here to view a sample of the survey that you may receive in the mail.
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