Information & Resources for Providers about COVID-19
Referring Patients to Brigham Health Emergency Departments
The Brigham Health Emergency Departments at Brigham and Women’s Hospital and Brigham and Women’s Faulkner Hospital are available 24/7 for suspected or confirmed COVID-19 patients who require emergency department evaluation. Expect notes for patients can be entered directly in EPIC (preferred), or by calling the Brigham Health Access Center at 617-732-8903 for the Brigham and Women’s Hospital ED, or directly to the Brigham and Women’s Faulkner Hospital ED at 617-983-7700.
The Brigham Health Access Center at 617-732-8903 provides efficient patient transfers to Brigham and Women’s Hospital and Brigham and Women’s Faulkner Hospital. The Center is staffed 24 hours-a-day, seven days-a-week by critical care trained nurses that will facilitate a seamless patient transfer. Through one phone call, coordination of the transfer will be efficient, timely and safe.
To transfer a patient from the emergency room, please call the direct line to the Access Center at 617-732-8903, which is staffed 24 hours-a-day, seven days-a-week. An Access Center RN will screen all patients for COVID-19. If a patient does screen positive, the Biothreat team will be paged and will get on the phone with physician to discuss the case.
Elective Procedures Policy
For surgical cases, procedures and other clinical volume that cannot be converted to virtual visits, we are rescheduling those patients whose care could be delayed until after June 1, 2020 without adversely affecting their clinical outcome. We are proceeding as planned with the clinical activities that cannot be delayed.
A multidisciplinary team of Brigham and Women’s physicians, fellows, respiratory therapists and pharmacists across all departments has launched a free online clinical resource. It can be found at covidprotocols.org and includes rapidly evolving clinical guidelines, recommendations from the limited scientific literature and reflects on the experiences of collaborating clinicians in China.
Patients with suspected COVID-19 who require testing and hospitalization will be admitted to designated appropriate areas and cared for under specific protocols with attention to infection control and treatment. Additionally, Partners HealthCare has established COVID-19 testing criteria for outpatients and inpatients - these criteria are reviewed for updates daily as the COVID-19 pandemic evolves and the needs of our patients evolve. If you have specific questions please call the Access Center at 617-732-8903.
Virtual tools are more important than ever in these times. Please leverage access to Partners HealthCare Physician Gateway to keep track of your patients. Through this secure internet service, you can monitor the status of your patients who are also receiving care from physicians at Partners HealthCare institutions as well as Dana-Farber Cancer Institute and Massachusetts Eye and Ear.
Please note, given the rapidly changing situation, protocols and guidelines are adapting accordingly. We will endeavor to keep this information as up to date as possible, but please call the Access Center with questions.