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Medical Records

Note: The Medical Records offices will be closed to patient walk-in services effective Thursday March 19, 2020 due to visitor restrictions related to COVID-19.

Patients can use Partners Patient Gateway to access their medical records and request additional records or by faxing an authorization form to the Partners Release of Information team at 617-726-3661 or mailing the form to 121 Innerbelt Road, Somerville, MA 02143-4453.

If you have questions regarding a specific release, please contact our call center at 617-726-2361.

Patients can request copies of and that amendments be made to their medical records by submitting forms to the Partners HealthCare Medical Records Department.

Find more information at www.partners.org/medicalrecords.

If you are not enrolled in Partners Patient Gateway, simply go to www.patientgateway.org and click on “Enroll Now”. Respond to the questions and click “Next” to complete the enrollment process.

Related Patient Links

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Existing Patients

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