Using Patient Gateway

Patient Gateway is a secure and convenient online tool that allows patients to:

  • Communicate with your doctors
  • Schedule appointments
  • Request prescription renewals
  • Receive test results
  • Request insurance referrals
  • View your health record information
  • Update mailing address and other demographic data

Setting up your personal Patient Gateway account is simple. A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s health care provider(s). You then can choose to verify your identity online (using an RSA security tool to gather specific questions that only you can answer) or to have an Access Key mailed to you within 7 business days.

Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Patient Gateway. If you are interested in using Patient Gateway, ask your physician if he or she is active in this program or just start the enrollment process. (The first enrollment step is to check your providers; if your provider is not listed, you can stop the process immediately.) 

Visit Patient Gateway

Health Records on iPhone

New feature for Patient Gateway Users:  do you want to see parts of your current medical record in a smartphone app and combine Brigham Health information with that from other healthcare providers?  You can now do so with several third-party apps on your iPhone® or Android device. 

iPhone users can now use the Apple Health app to access and view key parts of their current health records from multiple healthcare providers organized into one view.  The Apple Health app makes it easy for users to visualize their allergies, conditions, immunizations, labs, medications, procedures and vitals, and also provides notifications when new records are ready to view.  To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow instructions.  For details about health records on iPhone, read more here

Related Patient Links

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