Using Partners Patient Gateway

Partners Patient Gateway is a secure and convenient online tool that allows patients to:

  • View test results
  • Communicate with your doctors
  • Request, confirm, or cancel appointments
  • Request prescription renewals
  • View visit summaries
  • View and pay bills online
  • View your health record information
  • View research and clinical trial opportunities

Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Partners Patient Gateway. If you are interested in using Partners Patient Gateway, ask your physician if he or she is active in this program or just start the enrollment process. (The first enrollment step is to check your providers; if your provider is not listed, you can stop the process immediately.)

Visit Partners Patient Gateway

Patient Gateway Updates

The Patient Gateway website and mobile app has a new look and feel. You will continue to have access to all currently available features — and can expect the following new features:

Care Everywhere

  • Link your Partners Health Records from organizations outside Partners.
  • You may be able to access your health information from a non-Partners provider if he or she is using the same electronic health record vendor (known as Epic).

Release of Information - A New Way to Request Your Medical Records

You will receive notification through Patient Gateway when your provider adopts the new functionality that allows you to request your medical records online. As always, you will continue to be able to request your records by filling out a form provided by your hospital or provider.

Health Records on iPhone

Do you want to see parts of your current medical record in a smartphone app and combine Brigham Health information with that from other healthcare providers? You can now do so with several third-party apps on your iPhone or Android device.

iPhone users can now use the Apple Health app to access and view key parts of their current health records from multiple healthcare providers organized into one view. The Apple Health app makes it easy for users to visualize their allergies, conditions, immunizations, labs, medications, procedures and vitals, and also provides notifications when new records are ready to view. To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow instructions. For details about health records on iPhone, read more here.

Related Patient Links

New Patients:

Existing Patients:


For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.

About BWH