Using Patient Gateway

Patient Gateway is a secure and convenient online tool that allows patients to:

  • Communicate with your doctors
  • Schedule appointments
  • Request prescription renewals
  • Receive test results
  • Request insurance referrals
  • View your health record information
  • Update mailing address and other demographic data

Setting up your personal Patient Gateway account is simple. A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s health care provider(s). You then can choose to verify your identity online (using an RSA security tool to gather specific questions that only you can answer) or to have an Access Key mailed to you within 7 business days.

Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Patient Gateway. If you are interested in using Patient Gateway, ask your physician if he or she is active in this program or just start the enrollment process. (The first enrollment step is to check your providers; if your provider is not listed, you can stop the process immediately.) 

Visit Patient Gateway

Related Patient Links

New Patients:

Existing Patients:

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