Using Mass General Brigham Patient Gateway

Mass General Brigham Patient Gateway is a secure and convenient online tool that allows patients to:

  • View test results
  • Communicate with your doctors
  • Request, confirm, or cancel appointments
  • Request prescription renewals
  • View visit summaries
  • View and pay bills online
  • View your health record information
  • View research and clinical trial opportunities

Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Mass General Brigham Patient Gateway. If you are interested in using Mass General Brigham Patient Gateway, ask your physician if he or she is active in this program or just start the enrollment process. (The first enrollment step is to check your providers; if your provider is not listed, you can stop the process immediately.)

Visit Mass General Brigham Patient Gateway

Mass General Brigham 24/7 Virtual Care

We offer convenient, high quality 24/7 virtual care services for many health conditions and minor injuries.

Mass General Brigham 24/7 Virtual Care is a virtual medical  service which patients may use for one-time medical needs or for their long-term primary care. With 24/7 Virtual Care you can see a doctor online from home anytime, day or night.

Our services are available to anyone with an internet connection and a compatible device (smartphone or computer). Virtual Care is conducted over a secure health care platform, ensuring privacy and confidentiality.

24/7 Virtual Care is available to patients aged 3 and up in Massachusetts and New Hampshire. Individuals under 13 years of age must be accompanied by a parent or guardian.

Learn more about Mass General Brigham 24/7 Virtual Care or schedule a visit.

Patient Gateway Updates

The Patient Gateway website and mobile app has a new look and feel. You will continue to have access to all currently available features — and can expect the following new features:

Care Everywhere

  • Link your Mass General Brigham health records from organizations outside Mass General Brigham.
  • You may be able to access your health information from a non-Mass General Brigham provider if he or she is using the same electronic health record vendor (known as Epic).

Release of Information - A New Way to Request Your Medical Records

You will receive notification through Patient Gateway when your provider adopts the new functionality that allows you to request your medical records online. As always, you will continue to be able to request your records by filling out a form provided by your hospital or provider.

Health Records on iPhone

Do you want to see parts of your current medical record in a smartphone app and combine Brigham information with that from other healthcare providers? You can now do so with several third-party apps on your iPhone or Android device.

iPhone users can now use the Apple Health app to access and view key parts of their current health records from multiple healthcare providers organized into one view. The Apple Health app makes it easy for users to visualize their allergies, conditions, immunizations, labs, medications, procedures and vitals, and also provides notifications when new records are ready to view. To begin, open the Apple Health app, navigate to Health Records, select the institutions from which you wish to download your data, and follow instructions. For details about health records on iPhone, read more here.

Related Patient Links

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