Patient Gateway is the secure, electronic way to contact the office. With Patient Gateway, you can communicate with your physician, and request prescription renewals, referral authorizations and appointments. You can also access your laboratory results, immunization record, medication list, as well as quality health and disease information. Patient Gateway is a secure website that works with any type of computer (MAC or PC). There is no software to download, and you can access your free account from multiple computers (home, work, library, etc). To enroll in Patient Gateway, please visit the website at www.patientgateway.org or contact Chrisnery De La Cruz at (617) 732-9085.
You can reach us by phone by calling (617) 732-9900. Our regular business hours are 8:00am to 5:00pm Monday through Friday. Please listen carefully to the options on the telephone menu and choose the one appropriate for your concern or request.
If you are calling after regular hours and have a life threatening emergency, hang up and dial 911.
If you are calling after regular hours to speak to a provider about a serious, but non-emergent health concern, please stay on the line and the answering service will answer your call