At Brigham Health Family Care Associates, we welcome patients of all ages and provide team based, patient and family centered care. We have built our clinic team with our patients' needs in mind and work together to ensure that all people feel equally welcomed and cared for in our space.
We have a bilingual staff (English and Spanish) and have interpreter services available for all other languages to better serve our patients. Our expanded multidisciplinary team includes a patient navigator, social worker, population health manager, care coordinator, community health workers, nurses and resource specialists. Together, we have helped our patients and families organize transportation, apply for food stamps, obtain health insurance, access local food banks and meal delivery services, connect with adult day programming, advocate for their children to receive special services in school, treat and refer for behavioral health needs and more.
We have particular expertise in taking care of young adults growing up with childhood illnesses and patients with intellectual disabilities and mobility restrictions. We expanded and relocated our clinic to a brand-new facility in Brookline in February 2020 to better serve all of our patients' needs.
Mission, Vision and Values
We improve the health and wellness of the families we serve by cultivating a diverse team of inspired health care professionals committed to excellence in everything that we do. With a focus on preventative medicine and chronic disease management, we provide inclusive and culturally responsive care to honor humanity with compassion.
Our vision is to make a difference in the communities we serve by identifying and eliminating health inequities, responding to diverse healthcare needs, improving quality of life of our patients including the medically underserved, and training the next generation of exceptional doctors to continue to carry out these goals in our community and beyond.
Compassion: We treat each other and those we serve with kindness, warmth and respect.
Cultural Competency and Respect: We embrace diversity in all its forms, welcoming all races, religions, countries of origin, languages, sexual orientations, genders, ethnicities, ages, and abilities.
Equity: Our standard of practice is to exist as a fair, just, and inclusive organization that aligns with and supports our patients, our workforce and the communities that we serve to eliminate discrimination and health inequities.
Quality and Excellence: We are committed to providing the highest quality, evidence-based care to all and to continually improve in all that we do.
Patient Empowerment: We believe the path to wellness is best travelled by meeting patients where they are and working in partnership to improve their health and well-being. We have a global view of patient health and seek to amplify the voice of the community regarding issues of environmental and social justice, while working to dismantle institutional racism.
Racial Justice and Health Equity
Racial justice involves the creation and proactive reinforcement of policies, practices, attitudes, and actions that produce equitable power, access, opportunities, treatment, and outcomes for all people.
Our clinic team is opposed to all forms of institutional and structural racism and are dedicated to addressing the racial and social injustices that exist in our healthcare system. Currently, our residents are leading a project to incorporate discussions of racial and social justice into well child visits across all Brigham and Women's pediatric practices. We have committed to providing anti-racist educational resources (in both Spanish and English) for our pediatric patients and families, including books to take home with specifically racial justice titles and content.
Each year, we learn more about our patient community by participating in local health fairs, vaccination drives, and health education classes at community centers and most importantly listening to our patients. As we have recently relocated our clinic to Brookline in 2020, we have begun connecting with local community organizations including an anti-racism group to start to work with them on our shared mission of health equity and racial justice. As we learn more about our new neighborhood, we look forward to building more partnerships with community organizations to best serve our patients.