The Phyllis Jen Center for Primary Care is a group of Primary Care providers within Brigham and Women’s Hospital. All trained in the general medical care of adults, we care for patients with many short-term and long-term health problems. We also focus on preventing illness to keep you healthy. In addition to caring for medical problems, such as high blood pressure, asthma, and diabetes, practitioners in the Jen Center can help with routine gynecologic exams, dermatology, and even minor surgical procedures.
We are proud to be a teaching practice. This means that some of our physicians are resident physicians. They have completed four years of medical training and are continuing on with three more years of training in Internal Medicine. Every visit to a resident is supervised by a senior physician.
The Jen Center has many other professionals dedicated to helping you. These include a nurse educator, a pharmacist, and a social worker. These people can help you to stay healthy, learn more about illnesses such as asthma or diabetes, understand your medications, and assist with stressful life situations (such as housing, family problems, or personal crises). Our team also includes medical assistants and LPNs who help in many ways to make your visit as productive and smooth as possible.
Requesting Appointments for Existing PatientsPlease call the appointment line at (617) 732-6040 or use Patient Gateway to request an appointment.
Urgent Care/Off Hours Information and InstructionsUrgent Care: If you need to see your doctor for an urgent problem such as a sprained ankle, sore throat, earache, or a cough, please call our office for a same-day appointment. Sometimes, you will be able to see your regular doctor; other times, you may need to see a nurse or a different doctor. Please call our appointment line first at (617) 732-6040, as it makes it easier for us to take care of you. You will speak with a practice assistant who will help coordinate an appointment for you.Off-hours: If you have an extremely urgent problem or emergency that cannot wait until the next morning, you can reach your doctor or a covering doctor by calling (617) 732-6660 and asking for your physician to be paged. Except in life-threatening emergencies (such as severe shortness of breath, bleeding, or an accident), please call your doctor prior to seeking care in the Emergency Room. We may be able to help you over the phone or direct you to get care in a more convenient setting.
Prescription RefillsIf you are running out of a prescription, you should call us when you still have at least a week’s worth of medication left. Call our prescription line at (617) 732-7364. They can call any pharmacy for you. In most cases, your prescription will be called to the pharmacy within 24-48 hours. Some medications, such as strong pain relievers or sleep medications may need to be refilled by your doctor and take longer to refill.
Be prepared to leave a message with your:
E-Visits and Virtual Visits InformationE-Visits are available at this location. Contact the main office at (617) 732-6040 for more information.
Contact and LocationsPhyllis Jen Center for Primary Care75 Francis Street, ASBI 2nd FloorBoston, MA 02115
Jen Center Appointment Line: (617) 732-6040Managed Care Referrals: (866) 489-4053Medication Refill Line: (617) 732-7364Emergency Number: (617) 732-6660
Monday through Friday, 8:00am - 5:00pm
DirectionsFrom 45 Francis Street Entrance: Go straight through the 45 Francis Street lobby and take a left on the Nesson Pike. Continue straight until you see The Phyllis Jen Center sign on your left (hanging from ceiling). Enter the Phyllis Jen Center through the double doors and proceed to our main Welcome Desk.
From 75 Francis Street Entrance: Take a right after passing through the revolving door at 75 Francis Street to enter the main foyer. You can either use the stairs or the elevator to get to the Jen Center on the second floor.
Stairs Route: Walk through the foyer towards a set of stairs (around the corner in the foyer). Go up the stairs and take a left. Continue straight and look for the Phyllis Jen Center sign hanging from the ceiling on your upper right hand side. Enter the Phyllis Jen Center through the double doors and proceed to our main Welcome Desk.
Elevator Route: Immediately after taking a right into the main foyer, take the elevators to the second floor. Take a right off of the elevators. Continue straight and look for the Phyllis Jen Center sign hanging from the ceiling on your upper left hand side (shortly after carpeting begins). Enter the practice through the open double doors. Go straight past the suites to get to the main Welcome Desk area at the end of the hallway.
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