New Parent Resources

Learning to parent does not come automatically after the birth of a baby. It is a learning process that takes time, patience and a sense of humor. Help yourself by reading about an infant’s expected growth and development. Seek out the support of your friends and family, and pediatric care provider. When the opportunity arises, talk with other parents or join parenting support groups. Parents need the support of each other during this time. Most importantly, remember that infancy passes quickly, so enjoy the adventure and discovery of each day as your family develops.

To support you’re your emotional and physical needs during pregnancy and the postpartum period, we have compiled this list of available community services, should you need them.

Parenting Support
  1. Warmlines Parent Resources of Newton
    Runs workshops, new mothers’ support groups, drop-in play groups, "Matching Moms" programs, computerized childcare referral program and "sitter solutions."
  2. Massachusetts Depression After Delivery
    Offers support groups, education and individual referral for women experiencing postpartum mood changes and depression.
  3. Parents Helping Parents of Massachusetts
    617-926-5008 or 800-632-8188
    Offers referrals to self-help groups for parents.
  4. Mom-To Mom Jewish Family Services: Framingham
    Provides home visiting programs and drop-in groups for new moms.
  5. Visiting Moms Program, Jewish Family and Children’s Service
    Servicing families of all faiths with programs to support new mothers in regards to feeding, pregnancy loss, postpartum adjustments, etc.
  6. Families First
    Helping parents build positive relationships with their children, may charge a fee.
  7. Department of Public Health
    Offers immunization information.
  8. Birthing Gently: Doula Services & Professional Education
Home Postpartum Care

The following agencies provide a variety of post-partum care services, including newborn care and homemaking (meals, laundry, house cleaning, errands and sibling care). These agencies are fee-for-service. Brigham and Women’s Hospital does not incur any liability for the services of these professionals.

  1. Newborn Support Services in Brookline
    Provides at home visits to teach and assess infant care and breastfeeding, and provide postpartum support.
  2. Nite Nannies
  3. SOSTEK Home Care: newborn care
  4. MotherCare Services
  5. Bluebirds Childcare LLC: Care of Multiples
Breastfeeding Support
  1. Brigham and Women’s Hospital Lactation Consultants
    75 Francis Street
    Boston, MA 02115
    Offers daily in-hospital breastfeeding classes. Breast Pump Rental: 617-732-7092
    Call for a Lactation consultant contact in your are (fee-for-service)
  2. LaLeche League of Massachusetts
    Provides phone counseling and information about breastfeeding support groups.
  3. Nursing Mothers Council of Great Boston
    Offers phone counseling, breast pump rental information and support group.
  4. Drug Information Center at the University of Rochester, NY
    Offers drug information for breastfeeding mothers (call your pediatrician first).
  5. Massachusetts Breastfeeding Coalition
Breast Pump Rentals

Some health insurance policies cover breast pump rentals if written as a prescription by the pediatrician for the baby, especially if the baby is in the Neonatal Intensive Care Unit.

  1. BWH Lactation Support Service
    75 Francis Street
    Boston, MA 02115
  2. Medela, Inc.
    Offers listing of rental stations, breastfeeding consultants and catalog of breastfeeding products
Hotlines/Help lines/Crisis Intervention Available 24 hours A Day or as Noted
  1. Parental Stress Line
    Trained volunteers are available 24 hours a day to listen and offer referrals
  2. Poison Control Center
    617-232-2120 or 800-682-9211
    Provides 24 hour information about emergency measure for accidental poisoning.
  3. Child At Risk: Department of Social Services
    Offers phone consultation on suspected child abuse cases. Available after 5 p.m. and on weekends. During the week, call local Department of Social Services office at 617-748-2000.
  4. Statewide Alcohol and Drug Hotline
    Provides counseling and referral to a wide variety of drug and alcohol services, including mother-baby programs. Available until 11 p.m.
  5. Massachusetts Coalition of Battered Women: Jane Doe, Inc.
    14 Beacon Street
    Boston, MA
    617-248-0922, Available 9 am – 5 pm
  6. Transition House (Domestic Violence)
    24 hour hotline offering counseling, shelter and referral for women and their children. Spanish-speaking counselors available.
  7. Samaritans Suicide Prevention
    617-247-0220 or 877-970-4673
    24 hours hotline for depressed and suicidal individuals
  8. National Consumer Product Safety Commission
    617-565-7730 or 800-638-2772
    Product safety hotline
  9. Massachusetts Hearing Evaluation Program for Infants and Toddlers
    800-882-1435 or 617-624-5959
  10. Massachusetts Auto Safety Information Line
    800-CAR-Safe (800-227-7233)
  11. Auto Safety Hotline: U.S. Department of Transportation
    For information on recalls, safety notices and replacement parts for car seats.
  12. MA Citizens for Children (MCC)
    800-CHILDREN or 617-742-8555
    Protecting children against sexual abuse.
  13. National Center for Missing and Exploited Children
  14. Safelink Hotline
    24 hour hotline for battered women.
  15. Childhood Injury Prevention Program: Boston Public Health Commission
  16. Car Seat Check
  17. National Highway Traffic Safety Administration
Childcare Resources
  1. Harvard University Center for Parenting
    Offers assistance on a variety of family related issues
  2. Child Care Resource Center, Inc., Cambridge
    Offers information and referral for parents seeking childcare.
  3. Massachusetts Society for Prevention of Cruelty to Children, Boston
    Provides information regarding parent education, mothers’ support groups and referrals to community resources
  4. Child Care Choices of Boston
  5. Project Baby at Boston Medical Center
  6. Parents in-a-Pinch Child Care
    617-739-KIDS (5437)
Financial Assistance
  1. Boston Mayor’s Health Line
    617-534-5050 or 800-847-0710
    Offers information and referrals to health care for Boston residents with low income and no health insurance.
    Available 9 a.m. to 5 p.m. Monday-Friday
  2. WIC (Women, Infants and Children)
    Provides health food and nutrition education to breastfeeding women and children under five years of age.
  3. Greater Boston Legal Services
Multiples Support Groups
  1. MA Mothers of Twins
  2. Keeping Pace with Multiple Miracles
  3. Bluebirds Childcare LLD: Mother/Infant Care for Multiples
  4. Twins: The magazine for Multiples


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