Health care has changed in many ways in recent years. Patients and families frequently come to us with questions about insurance coverage and the benefits to which they are entitled. The Department of Care Coordination has prepared this site to help you and your family understand some of the differences among various insurance programs. No insurance program covers everything. Even state or federally funded programs like Medicaid and Medicare have limitations. It is important for you and your family to know about your benefits so you can make good decisions about treatment and care.
These programs refer to health insurance that you pay privately or have as a benefit from your employer. Always ask for an information booklet that explains your insurance policy and benefits.
If you have questions about your benefits or the services you can have, you may contact Brigham and Women's Hospital Care Coordination at 617-732-6469. Even if your insurance program does not require it, having a primary care physician is a good idea. A primary care physician can work with you so you can get the services you need to keep you healthy or to help you through an illness. If you would like information about connecting with a primary care provider, please let us know or call the BWH Physician Referral Service at 1-800-294-9999.
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