Physicians experience intense emotions when they communicate bad news. The following points may be helpful for starting the conversation with your patient.
1. Get the physical context right
2. Find out how much the patient knows
3. Give the information in small chunks, check understanding frequently, and clarify the information frequently
4. Respond to the patient’s feelings by identifying and acknowledging the patient’s reaction
For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.
Connect with us.