Due to ongoing road work, please plan for extra travel time to the hospital. Also, learn about our COVID-19 response and use our Prescreen App prior to arrival to expedite entry.
Physicians experience intense emotions when they communicate bad news. The following points may be helpful for starting the conversation with your patient.
1. Get the physical context right
2. Find out how much the patient knows
3. Give the information in small chunks, check understanding frequently, and clarify the information frequently
4. Respond to the patient’s feelings by identifying and acknowledging the patient’s reaction
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