Help Documentation for Find a Researcher

Although we've heard Find a Researcher is easy to use (thanks!), we've also heard your common issues. Some things can be resolved in a future upgrade (noted below), while other issues will just need to be addressed one-on-one.

Common Issues

Why is my profile not showing up?

Assuming you meet the criteria - you are BWH faculty, ranked instructor or above, with active research projects - contact us at and we'll investigate. Missing profiles need to be tackled on a case-by-case basis. Find a Researcher depends on several data sources and the issue may be as simple as a missing identifier or it could be very complicated.

What fields are editable?

You can edit:

  • Photo (150px X 225px, jpg or gif only)
  • Research Summary (can take HTML)
  • Education
  • Building (a drop down menu)
  • Research Email Address (may override primary email address)
  • Laboratory and Other Research Project Websites (max 7; Name of Lab/Project, URL)
  • BWH Research Center and Program Affiliations
  • Additional Research Affiliations (e.g. National Academy of Sciences, the Autism Consortium, Association of American Physicians)
  • Additional News (i.e. a brief prose description of individual's recent research activity)
  • Link to PubMed
  • Courses Taught
  • Honors/Awards
  • Lab Members
  • Collaborators
  • Other Professional Activities (e.g. "Reviewer, NIH Study Section NIGLBI")
  • Resources (Can be edited AND hidden from public site; e.g. "flow cytometer, with description")
  • Publications (editable in Catalyst - requires logging in with your eCommons ID)

You can choose to display (or hide):

  • Telephone
  • Fax
  • Official Email Address
  • Keywords from Catalyst


Can I edit my keywords?

Sorry, not at this time. You can choose to hide them from display. And, we recommend you add a research summary/narrative to your profile to enhance your searchability. We hope to enhance Find a Researcher in the near future to better use keywords from Catalyst.

Why are there missing or incorrect publications in my Profile?

BWH Find a Researcher is set up to receive nightly updates to publications from Harvard Catalyst Profiles, where they are added both automatically from PubMed and manually by faculty themselves through the Catalyst Profiles system. Per the Catalyst Profiles site:

Unfortunately, there is no easy way to match articles in PubMed to the profiles on this website. The algorithm used to find articles from PubMed attempts to minimize the number of publications incorrectly added to a profile; however, this method results in some missing publications. Faculty with common names or whose articles were written at other institutions are most likely to have incomplete publication lists. We encourage all faculty to login to the website and add any missing publications or remove incorrect ones. Questions regarding publications can be directed to

Why do I need someone to approve my profile?

The BWH Web Policies have strict rules about content describing research in pre-clinical models, endorsements and funding sources. Consequently, it was decided that Find a Researcher should have a modest layer of protection to make management easier for our faculty.

I have other titles that ought to be included in my profile.

By default, Find a Researcher displays your BWH and HMS titles which are taken from FACTS. To make a change, contact who can liase with your department(s) to modify your profile.

Can I sort my titles?

The BRI can manipulate the order of titles to some extent. Contact for assistance. We may add a sorting feature to Find a Researcher in the near future.

I have a dual appointment that is not represented here. How can Find a Researcher manage this?

Find a Researcher can display dual appointments. Notify the BRI at Be sure to include your primary and secondary departments at BWH.

What is FACTS?

The Faculty/Fellows Appointments and Credentialing Tracking System (FACTS) is BWH's only data repository that combines appointments and credentialing information for our faculty and fellows. It is managed by the Center for Faculty Development and Diversity. Questions may be directed to