skip to Cookie NoticeSkip to contents

The Massachusetts Nurses Association (MNA) is holding a strike at BWH beginning on July 8. The hospital is open and we will continue to ensure high-quality, safe patient care for the five-day work stoppage. You may notice heavier traffic near the main campus due to picketing, so please consider allowing extra time when traveling to and from appointments. Learn more

Header Skipped.

Food, Housing, Utilities, Shelter, and Transportation Resources

On this page you can find resources related to:

  • Food
  • Housing/Shelter
  • Utilities
  • Transportation

These resources are updated regularly, so please check back frequently.

Food

  • Food Source Hotline (Project Bread)
    • Phone: 1-800-645-8333 | TTY 1-800-377-1292
    • Hours: Monday - Friday 8 a.m. - 7 p.m., Saturday 10 a.m. - 2 p.m.
  • Food for Boston Children/Youth
  • Daily Table
  • WIC
    • Call 1-800-942-1007 or 617-721-6601. weekdays Monday through Friday 9 a.m. – 5 p.m. If you hear a recording, please leave a message with your name and telephone number, and we will respond the same business day. You can also email wicinfo.dph@massmail.state.ma.us with any questions about WIC nutrition services and enrollment.
    • Link to WIC Local Program Email Addresses or call your local office.
  • Access to cash assistance and food stamps (DTA)
    • Emergency SNAP due to the COVID-19 crisis
    • The fastest way to apply is to apply online/on your smartphone at DTAConnect.com.
    • Go to Mass.gov/SNAP to print a paper SNAP application and learn where to send it.
      • Call the Project Bread FoodSource Hotline at 1-800-645-8333 to apply over the phone.
  • Special hours for elderly and immunocompromised shoppers
    • Daily 6:00 a.m. - 7:30 a.m.
    • 6:00 a.m. - 7:00 a.m.
    • Wednesdays, first hour after opening, 8 a.m. at South Bay, Fenway
  • Food Pantries and Food Distribution Centers
    • CCAB Dorchester: 185 Columbia Road, Monday through Friday, 9 a.m. - 12 p.m. and 12:30 - 3:00 p.m., 617-506-6628
    • CCAB South End: 1400 Washington Street, Entrance on the right side, Monday, Wednesday and Friday, 11 a.m. - 3:30 p.m., 617-506-6628
    • Concord Baptist Church, 180 Blue Hill Ave, Milton, MA, Every other Thursday, 9 a.m. - 12:00 p.m. (Drive up only) Double-check Facebook page before going:
    • ICNA Relief (Muslims for Humanity), Vegetarian Halal Options, Tuesdays, 1:00 p.m. - 3:00 p.m. 100 Malcolm X Blvd., Roxbury (Drive up only - stay in your car) For seniors/delivery options: email kmaruf@icnarelief.org
    • First Baptist Church of Jamaica Plain, delivering food only, complete the Google form, or call 617-524-3992. As of May, waiting list.
  • About Fresh/Fresh Truck
    • Eligibility for Boston residents who are homebound due to illness, disability, quarantine, and do not have family/friends that can bring food; the emergency food system/pantry/meal program they have been relying on has closed; have lost your job or income and cannot afford groceries. If your household meets any of these criteria and you would like to inquire about receiving a Fresh Box please email the Office of Food access at food@boston.gov.
  • Pet Food Banks

Housing/Shelter

Utilities

  • LifeLine
    • Subsidized Phone and Internet Services
  • COVID-19 Response from Phone and Internet Providers
    • Pledge to keep phone, internet, and hotspots open to individuals and small businesses
  • Eversource
    • Suspending disconnection of service for non-payment; Eliminating late payment charges
    • Also offering a flexible payment plan with no down payment for any past-due amount.
  • National Grid
    • Temporarily suspending collections-related activities, including service disconnections, to lessen any financial hardship caused by the COVID-19 pandemic.
  • Columbia Gas of Massachusetts
    • Suspended shutoffs for nonpayment in response to the COVID-19 pandemic and will remain in effect until further notice.
    • Will also offer its most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19 and will suspend late payment charges until May 1.

Transportation

  • The Ride
    • The Ride Eligibility Center will be closed and all business will be over phone (617-337-2727) or email (trec@paratransit.org)
    • New RIDE customers, will be granted temporary eligibility if medical necessity criteria is met
    • Current RIDE customers who require recertification soon, will have eligibility automatically extended.
    • No shared rides; plan ahead.
  • MBTA COVID-19 update