Policies and Practices

Your work and interactions are guided by both BWH-specific and Partners-wide policies. These policies aim to create a safe and respectful environment for all those who enter our doors, while ensuring compliance with applicable laws (including laws that govern healthcare, research, and employment). Some policies apply to all BWH employees, while there are others that are specifically aimed at health care providers, and researchers. Some (but not all) policies are provided on this page. For additional policies and practices, visit this PikeNotes page, and click on the items in the left-hand menu.

We are also committed to The Brigham Way. The Brigham Way means that we go above and beyond what is required of us to make Brigham and Women's Hospital a better place for all who come through our doors. There are hundreds of ways, both big and small, that employees care for our patients, visitors, and each other, and we celebrate our employees when they go the extra mile. Click on this page to see the Brigham Way in action.

General Employment Policies

The Human Resources Department implements a number of policies with which you should be familiar. A full list with links to each policy appears on this page.

While all of these policies are important, we want to highlight the following for you as you begin your career at BWH:

  • Equal Employment and Affirmative Action Policy
  • Anti-Harassment Policy
  • Identification Badges Policy
  • Dress Code/Personal Hygiene Policy
  • Code of Conduct
  • Workplace Civility Policy
  • Drug and Alcohol Abuse and Prevention Policy
  • Attendance and Punctuality Policy
  • Severe Weather, Emergency, or Significant Event Policy
  • Tobacco-Free Workplace Policy
  • Social Media, Electronic Communication and Acceptable Use Policy
  • Ethical Standards

Policies Relating to HIPAA, Patient Privacy, and Information Security

BWH is subject to regulation under the Federal Health Insurance Portability and Accountability Act (HIPAA) which, among other things, protects the privacy and confidentiality of patient information. Our goal is to ensure that patient privacy and confidentiality is a top priority, and all employees are aware of their role with regard to the proper handling of protected health information. Please review the policies and trainings on this page, as well as the materials listed in the right-hand menu, including the updated PHS Privacy Notice.

Infection Control Policies

To prevent and control infections in patients and staff, please note the policies and procedures relating to them. In addition, you will find educational materials for staff, patients, and their families.