In establishing the TULIP Award, we build upon a previous award created for PCAs in some units and seek to standardize a formal recognition program that ultimately extends to all PCAs, MAs, and ESAs.
Our PCAs, MAs, and ESAs dedicate themselves to assist our patients with daily activities such as eating meals, executing hygiene and grooming habits, taking medication, collecting specimens and vital signs, and maintaining sterility and cleanliness of equipment. They work with our patients' nurses/providers to ensure that care is carried out.
In 2018, Carlita Dominguez BSN, RN, received a Daisy Award nomination for providing excellent care to a patient, who said that he felt he had a “whole team supporting him on his journey to better health.”
This patient needed extensive dressing changes that required at least two caretakers to complete. “I could not have provided great care without the help of our PCA staff,” Carlita, a former PCA shared. “The nomination belonged to them, just as much as me.”
Carlita sought acknowledgement for her PCA team members and brought forth an idea for a PCA, MA, and ESA award to her unit-based practice council. The councils for medicine units joined together and created the PCA Circle of Excellence Award. The award was presented monthly from October 2018 to June 2019.
At that time, our Cardiovascular/Medicine/Surgery Committee discussed the award and felt that PCAs, MAs, and ESAs should be recognized for all that they do as caregivers and team members, given the vital role they play in the experience of our patients.
The committee decided to adopt the idea of a PCA, MA, and ESA award as a pilot program for the CV/Med/Surg division. Following the pilot, we plan to implement it throughout the hospital. The structure mirrors the DAISY Award, which is presented to nurses for compassionate care.
About the TULIP Award
“TULIP” stands for “Touching Unique Lives In Practice.”
The Tulip Award originated at the Detroit Medical Center Rehabilitation Institute of Michigan in 2008 by the Retention and Recruitment Committee.
Please help us celebrate our staff by sharing how a PCA, MA, or ESA made a meaningful difference to you or your loved ones with their compassion and dedication by sharing your story below.