Medical Services and Virtual Care for International Patients

Brigham and Women’s Hospital has been consistently ranked as a top hospital by U.S. News & World Report and ranked among the best hospitals in many specialty areas, including cancer, cardiology and heart surgery, diabetes and endocrine disorders, ear, nose and throat, gastroenterology and GI surgery, geriatric care, gynecology, nephrology, neurology and neurosurgery, orthopedics, pulmonology, rheumatology, and urology. The Brigham has thousands of world-renowned physicians who use the latest breakthroughs and scientific innovation to provide advanced, expert care. Our specialists have received national and international awards and recognition for being the best across many fields, including:

• Cancer
• Cardiology and heart surgery
• Gynecology and Women's Health
• Neurology and neurosurgery
• Orthopaedics and arthritis
• Pulmonology

Learn more about the Centers of Excellence and Clinical Departments that Brigham and Women’s has to offer.

About Our International Patient Center Care Team

Our International Patient Center care team is dedicated to providing a seamless care journey for international patients at Brigham and Women’s Hospital. From managing medical consultations and hospital admissions to travel and hotel arrangements, our staff is committed to making international patients and their families feel welcome and cared for during their stay.

Our International Patient Center is a full-service center dedicated to helping patients navigate their care journey starting with the very first outreach. Prior to arranging an appointment and traveling overseas, your care team is available to answer any of your questions about your care and personal needs. Additionally, the team will review your medical records, translate your medical records for your Brigham and Women’s Hospital physicians (if needed), discuss financial requirements and share details about what to expect upon your arrival.

Throughout your stay in Boston, you’ll have a dedicated patient program manager who will be readily available to coordinate all your medical appointments, facilitate timely communication with your care team and assist with all logistics of receiving care at Brigham and Women’s Hospital.

International Patient Services

In addition to the support provided by your designated patient program manager, the dedicated International Patient Center care team serving you before, during and after your stay includes:

• Specialized medical experts to review your records prior to travel to Boston
• A concierge who will assist you with travel, accommodations, meals and anything else you need to ensure a safe, comfortable time in Boston
• A dedicated patient manager to ensure smooth, seamless care
• Trained, certified medical interpreters
• Financial counselors to help you navigate all financial and insurance related questions
• Physicians dedicated to overseeing your care

At the end of your visit to Brigham and Women’s Hospital, your health care team will provide all that is needed for your follow-up arrangements and continued care in your home country, which may include virtual visits with your Brigham providers.

Virtual Care

For more than a century, patients have traveled to Brigham and Women’s Hospital to receive some of the best medical care in the world. Now you can also access the expertise of Brigham and Women’s Hospital physicians from the comfort of your home.

Our virtual care offerings vary based on your country of residence and are conducted in accordance with local laws and regulations. Virtual care may be helpful given travel restrictions and barriers due to COVID-19.

Depending on regulations and your medical needs, available services may include:

• Virtual second opinions: If you are unsure about your treatment plan, have symptoms that have not been explained, or have been diagnosed with a life-changing illness, an online second opinion can help. The program allows you to connect with our world-class doctors without leaving home. We’ll review your medical records, imaging and test results to send you personalized treatment recommendations.
• Virtual visits: Patients and their families can have a medical appointment with their clinical care team via video from the comfort of their own home or another convenient location. This saves time and travel costs while providing the same quality care as an in-person visit. Learn more about Virtual Visits at Brigham and Women’s Hospital.
• Virtual follow-up care: For patients who have been treated at Brigham and Women’s Hospital and returned to their country of residence, virtual follow-up care may reduce the time you need to spend in Boston or your need to return to Boston for additional care. This service can be especially helpful for patients managing chronic conditions.

Medical interpreters are available to join your virtual visits and facilitate smooth communication.

Contact the International Patient Center

To learn more about medical services and virtual care options for our international patients, call our International Patient Center at +1-617-732-5777 (Monday – Friday, 8:00 a.m. – 5:30 p.m. EST), or email BHIntl@bwh.harvard.edu.

For more detailed information about seeking an appointment, visit our contact page.