Your health and safety remain our top priority: Learn about our Safe Care Commitment | Use our Prescreen app before arrival for faster entry | Read the COVID-19 Vaccine FAQs
Brigham and Women's Hospital is a patient- and family-focused environment. We understand the need of our patients to have visitors and the need of family and friends to provide support to their loved one while in the hospital. The health and safety of our patients, visitors and staff remains our top priority. Knowing COVID-19 is with us for the foreseeable future, we remain deeply committed to providing the safest possible environment for health care. Learn more about our Safe Care Commitment.
Effective March 14, 2022, patients admitted to the hospital are allowed up to two healthy visitors at a time between 11 a.m. and 8 p.m. There are no restrictions on the total number of visitors per day.
Support Persons are considered in addition to the two visitors. If more than two visitors arrive at a time for a patient, they may visit the following available waiting spaces:
Visitors to patients on Enhanced Respiratory Isolation will:
Patients in Labor and Delivery are allowed two Support Persons with no additional visitors.
Same as inpatient areas, described above.
Effective 9/21/22, the NICU visitation policy will now allow for up to 2 additional, Covid negative, asymptomatic visitors at the bedside in addition to one banded caregiver. There can be no more than 3 visitors in total at a newborn's bedside. Strict hand hygiene and masking rules will apply. Any visitor who does not comply with the mask mandate will be asked to leave the unit. All NICU visitors must be age 18 years or older, unless she/he/they is/are the parent of a newborn.
If a visitor tests positive, COVID-19 infection status can be resolved after a minimum of 10 days since the individual’s first positive test (day 0), provided the individual has remained asymptomatic.
If a visitor has been recently exposed they must:
Effective October 20, 2022, one patient visitor or support person is preferred in select outpatient areas, however up to two visitors/support people may be allowed. Outpatient areas where two visitors are allowed include office visits.
Some outpatient areas still allow only one patient visitor or support person. These areas include the emergency department, surgical or procedural rooms, or clinics.
Please note that in some situations, we may need to limit visitors to ensure patient and staff safety.
A single visitor or Support Person is permitted in the Emergency Department to accompany the patient. Visitation may be restricted due to space constraints per local leadership.
Support Persons are:
Visitors under the age of 18
Effective Wednesday, Sept. 7, patients and visitors will no longer be screened for COVID-19 symptoms or exposures at the main entrances. Both patients and visitors are strongly encouraged to pre-screen through the Mass General Brigham Prescreen App prior to their visit.
Screening questions must be answered on the same day as the visit. After answering the screening questions, visitors will receive a digital pass on their phone. Learn how to use the app before your visit. The app is available in English and Spanish. Staff can help visitors who need help in other languages.
Prior to entry:
Staff are available to help you if you need assistance with directions or transportation. You also may use our Maps app to get directions to your destination within the hospital.
Visitors are expected to help keep our hospital a safe place for all patients, visitors and staff by:
Family and friends who wish to learn about a patient's status can call 617-732-5500. Immediate family are asked to please identify one primary family member to contact the patient's nurse directly on the unit. Please note that patients have the right to limit access to information and condition.
Please refer to the Mass General Brigham Visitor Policy for additional information.
Thank you for your understanding as we work to maintain the safest possible environment for our Brigham community.
For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.