Choosing a Plastic Surgeon FAQs

Frequently Asked Questions about Choosing a Surgeon

Choosing a Surgeon

How do I choose the plastic surgeon that is right for me?

  • In order to select the right surgeon for you, refer to each of the procedures under Cosmetic Procedures and Reconstructive Procedures to determine which of our surgeons specializes in each surgery.  You can then read more about the surgeon by following the link to his or her profile.
  • You might also consider the location where this surgeon practices as we offer services at four locations.
  • If you are having trouble deciding which surgeon to make an appointment with, please call (617) 732-5282. You can also email your question to: bwhplasticsurgery@partners.org.

How do I make an appointment?

Do I have to go to the main campus for my procedure?

We offer plastic and reconstructive surgery services at four convenient locations:

  • Brigham and Women's Hospital - Boston, MA
  • Brigham and Women’s Faulkner Hospital - Jamaica Plain, MA
  • South Shore Hospital - South Weymouth, MA
  • Brigham and Women’s/Mass General Health Care Center - Foxborough, MA
Your First Appointment

I am a new patient - what do I need to do before I come in for my first appointment?

  • Prior to your appointment, you will need to be registered with Brigham and Women's Hospital. If you are not already registered, you may do so by calling 866-489-4056 or by going to the Registration Desk near the 45 Francis Street entrance upon your arrival. If you register by phone, you will receive a blue registration card in the mail. If you register on-site, you will receive your blue registration card at that time.

What should I bring to my first appointment?

  • To minimize wait time you can fill out certain required forms prior to your visit. Please view them here. You should bring these completed forms with you to your first appointment.
  • You should also bring a list of your current medications and dosages, health insurance card, and co-payment (if applicable).
  • If you are scheduled for a breast consultation, you should bring a sports bra with you for sizing.

What should I expect during a surgical consult?

Our surgeons are very approachable and want to help you understand the procedure and options that you are considering. So this is the time for you to ask questions. It is often very helpful for you to write down all of your questions before you meet with the doctor. 

  • You will meet with the surgeon to discuss surgery, your options, and what to expect following the procedure. Often, the surgeon will show you before and after photos of procedures that he or she has performed.
  • You will be provided with educational information which may include watching an informational video.
  • The plastic surgeon’s practice assistant will provide you with a cost quote at the end of the consultation.
Costs

What is the difference between a cosmetic consultation and a reconstructive consultation?

A cosmetic consultation is for elective or self-pay procedures (i.e., breast augmentations, tummy tucks, etc.). A reconstructive consultation is for medically necessary procedures and is usually covered by your insurance (see below for information on co-payments).

How much does a cosmetic consultation cost?

  • The cost for a cosmetic consultation is $125. We require payment at the time of your appointment via cash, personal check, Visa, MasterCard, American Express, or Discover.
  • This cost is not applied to the cost of your procedure.

 How much does a reconstructive consultation cost?

  • If you have health insurance, your consultation may be covered by your carrier. If your insurance plan requires a referral from your PCP, please make sure that it is in place prior to your office visit. Co-payments, if applicable, are due and payable at the time of service via cash, personal check, Visa, MasterCard, American Express, or Discover.

Will you provide me with a quote regarding costs?

  • Yes, the surgeon’s practice assistant will provide you with a quote following your consult with the surgeon.

Do you offer a payment plan?

  • Not at this time. We require payment in full for all cosmetic/self-pay procedures three weeks prior to your surgery day. We accept cash, checks, and all major credit cards.

Can you help me with my insurance provider?

  • We are happy to work with you and your insurance provider, but any specific questions regarding coverage should be directed to your insurance company as they set the guidelines for coverage based on your insurance plan.

Update on Breast Implant-Associated Anaplastic Large Cell Lymphoma (BIA-ALCL)

Read March 2017 message from the Division of Plastic and Reconstructive Surgery at Brigham and Women's Hospital addressing some questions that you may have about Breast Implant-Associated Anaplastic Large Cell Lymphoma (BIA-ALCL).

Patient Gateway

What is Patient Gateway?

Our surgeons use Patient Gateway as a secure and convenient online tool that allows you to:

  • Communicate with your doctors
  • Schedule appointments
  • Request prescription renewals
  • Receive test results
  • Request insurance referrals
  • View your health record information
  • Update mailing address and other demographic data

For more information on Patient Gateway

More Patient Services

For more information about patient services at Brigham and Women’s Hospital, please check the Patient and Families section of the hospital’s main website.

LEARN MORE ABOUT BRIGHAM AND WOMEN’S HOSPITAL


For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.

About BWH