We are monitoring the weather's impact on our services. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. Mass General Brigham's emergency departments remain open. For real-time updates and service changes, please check our Alerts page.

Contact the Department of Quality and Safety

The Department of Quality and Safety at Brigham and Women’s Hospital is here to serve our patients, and prospective patients, in any way possible.

For any quality of care concerns with regards to a prior, current, or future visit or admission, please visit the Center for Patients and Families to contact the Patient and Family Relations team who are accessible at:

Phone: 617-732-6636
Fax: 617-582-6130
Email: PTRelations@partners.org

Regarding requests for CRICO claims histories for physicians and employees currently or formerly insured by CRICO, please visit the CRICO website for more information.

We also invite you to contact us with any questions you may have regarding the information presented on our department's website:

Phone: 617-732-8937
Email: BWHQualityandSafety@partners.org