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Due to ongoing road work, please plan for extra travel time to the hospital. Also, learn about our COVID-19 response and use our Prescreen App prior to arrival to expedite entry.

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Quality and Safety

Contact the Department of Quality and Safety

The Department of Quality and Safety at Brigham and Women’s Hospital is here to serve our patients, and prospective patients, in any way possible.

For any quality of care concerns with regards to a prior, current, or future visit or admission, please visit the Center for Patients and Families to contact the Patient and Family Relations team who are accessible at:

Phone: 617.732.6636
Fax: 617.582.6130
Email: PTRelations@partners.org

We also invite you to contact us with any questions you may have regarding the information presented on our department's website:

Phone: 617.732.8937
Email: BWHQualityandSafety@partners.org