The Massachusetts Nurses Association (MNA) work stoppage is impacting Brigham and Women's Hospital. The hospital is open and we will continue to ensure high-quality, safe patient care for the five-day work stoppage. You may notice heavier traffic near the main campus due to picketing, so please consider allowing extra time when traveling to and from appointments. Learn more.

Contact the Department of Quality and Safety

The Department of Quality and Safety at Brigham and Women’s Hospital is here to serve our patients, and prospective patients, in any way possible.

For any quality of care concerns with regards to a prior, current, or future visit or admission, please visit the Center for Patients and Families to contact the Patient and Family Relations team who are accessible at:

Phone: 617-732-6636
Fax: 617-582-6130
Email: PTRelations@partners.org

Regarding requests for CRICO claims histories for physicians and employees currently or formerly insured by CRICO, please visit the CRICO website for more information.

We also invite you to contact us with any questions you may have regarding the information presented on our department's website:

Phone: 617-732-8937
Email: BWHQualityandSafety@partners.org