Patient- and family-centered care is important to us. Because of space limitations, there may be times when we can only accommodate one family member (or other support person) at a time to accompany a patient inside the patient care area.
The Emergency Department is located at 75 Francis Street (Boston, MA 02115). The waiting area is accessible through an outside entrance as well as through the main lobby entrance. If entering through the lobby, take a right at the information desk and you will see the Emergency Department entrance straight ahead.
Do you provide support for patients and family members who don’t speak English?BWH has the ability to provide an interpreter for almost any language or for hearing impaired patients at any time of day. Our interpreters are specially trained to interpret in medical situations.