Let the doctor come to you with our Virtual Visits

Virtual Visit Setup

Please complete the steps below before your Virtual Visit appointment with your provider.

Step 1

Schedule your Virtual Visit. If you do not have an appointment scheduled at this time, you must request to schedule a Virtual Visit by contacting your provider’s office.

Step 2

Enroll in Partners Patient Gateway.

Please contact Partners Patient Gateway if you have any questions at 1-800-745-9683.

Step 3

Step 4

Next, you will need to test the application. Our team will reach out before your appointment to set you up on a test call. You can also use the scheduler below to select a time you would like an assistant to contact you and perform the test call.

Schedule a Test Call With the Brigham Virtual Care Team Before Your First Virtual Visit

Please note you will only be able to schedule your test call three weeks prior to your scheduled virtual visit so your test is up-to-date. If your Virtual Visit appointment is in less than two days, please call Brigham Virtual Care at 781-416-8697 for assistance.

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Contact Us

If you have any questions about setting up the program or need technical assistance, please contact the Brigham Virtual Care Team via email at BrighamVirtualCare@partners.org or call 781-416-8697.