Let the doctor come to you with our Virtual Visits

Virtual Visit Setup

Please take a few minutes to follow the set-up directions below to ensure you are set up correctly for your virtual visit. You must complete all steps before your Virtual Visit appointment with your provider. If you have not received your virtual visit login information please contact the Brigham Virtual Care Team for assistance.

As a reminder, you will need to use a Smartphone, tablet or computer (with a camera) to complete a Virtual Visit. Please make sure your device is updated with the most recent software.

Step 1

Schedule your Virtual Visit. If you do not have an appointment scheduled at this time, you must request to schedule a Virtual Visit by contacting your provider’s office.

Step 2

Download the Virtual Visit application onto your device. Please click on the button below to download it on the device you wish to use for your Virtual Visit.

Windows Computer Download Apple Mac Computer Download

Download the SBR Health App on Google Play Download the SBR Health App from Apple's App Store

Step 3

Step 4

Next, you will need to test the application. A test call will allow you to connect with an assistant before your appointment to make sure you are prepared for your appointment. Please use the scheduler below to select a time you would like an assistant to contact you.

If you have a mobile device and would like to complete this step through a self-setup, please contact our team so we can create your account (NOTE: this is required in order to proceed with watching the self-setup video). If you experience any issues or have questions, please contact our Brigham Virtual Care Team directly or utilize the test call scheduler below.

If you have already completed your test call but would like to review the program information, please download the instructions and tips document.

Now that you have completed the necessary setup steps, you will be ready to connect with your provider at the time of your appointment!

Download Login Instructions

Schedule a Test Call With the Brigham Virtual Care Team Before Your First Virtual Visit

Please note you will only be able to schedule your test call three weeks prior to your scheduled virtual visit so your test is up-to-date. If your Virtual Visit appointment is in less than two days, please call Brigham Virtual Care at 781-416-8697 for assistance.

Please verify that you are not a robot by clicking on send

Virtual Visit Self Setup for iPads and iPhones Video

Please take a few minutes to watch the set-up directions for iPads and iPhones below to ensure you are set up correctly for your virtual visit. If you have not received your virtual visit login information please contact the Virtual Care team for assistance.

Contact Us

If you have any questions about setting up the program or need technical assistance, please contact the Brigham Virtual Care Team via email at BrighamVirtualCare@partners.org or call 781-416-8697.